TERMS OF SERVICE

This website is operated by REALM Fine + Fashion Jewelry®. Throughout the site, the terms “we”, “us” and “our” refer to REALM Fine + Fashion Jewelry®. REALM Fine + Fashion Jewelry® offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. These Terms of Service apply to all users of the site, www.explorerealm.com, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Any new features or tools which are added to the site or to any third-party provider of e-commerce accessed through our site shall also be subject to these Terms of Service. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

SECTION 3 - TYPOS AND ERRORS

We aim to provide correct, up-to-date information on EXPLOREREALM.com. Unfortunately, it is not possible to ensure that this website is free of technical or human errors. This site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to pricing. Some information may not be complete or current. We reserve the right to correct any errors, inaccuracies or omissions, even after an order has been submitted - and to change or update information at any time without prior notice. Prices, descriptive information or imagery are subject to change without notice. We apologize for any inconvenience this may cause.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 – PRODUCT REPRESENTATIONS

Some items appear slightly larger or smaller than actual size due to screen default settings and photography techniques. Other items may be represented as larger than actual size to show details or smaller than actual size to show the entire item.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

REALM Fine + Fashion Jewelry® accepts the following credit cards for online purchases:

  • AMERICAN EXPRESS
  • VISA
  • DISCOVER
  • MASTERCARD

Credit Cards: The total amount of your order is allocated at the time your card is approved, although payment does not occur until the order ships. If the amount charged exceeds your credit limit, your order will be automatically canceled. A receipt is included with each order.

Debit Cards: We do not accept debit cards at this time.

For more detail, please review our Returns Policy.

SECTION 7 – SALES TAX

Sales tax is applied to your order based on the delivery state in the US. The total tax amount will be visible in the checkout.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. Please be aware that other sites accessed through our site, via the EXPLOREREALM blog or other pages on the website, may collect personal information. REALM Fine + Fashion Jewelry® is not responsible for outside websites’ policies and recommends you read their privacy policy when exiting our site.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service

You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – TRADEMARKS

The trademarks of REALM Fine + Fashion Jewelry® may not be used without our written permission. Trademarks include but are not limited to: the ExploreRealm name, REALM Fine + Fashion Jewelry® name, Ann King, Ann King Lagos, logos, site images, product images, banner images, product descriptions, graphics, and scripts.

SECTION 20 - CONTACT INFORMATION

If you have any questions or comments about these Terms of Service, or if you would like us to update information we have about you or your preferences, please contact us by email at empress@explorerealm.com.

You also may write to:

REALM Fine + Fashion Jewelry®
Attn: Customer Service 
441 North Fifth Street, Suite 202 
Philadelphia, PA 19123